SHIVA and OWL SERVER Migration on Tuesday January 24, 2012 (Tuesday)

Dear Customers, 

In order to provide you with better performance & more stable servers we would be upgrading our servers SHIVA and OWL to heavy duty servers with Intel Xeon E31230 CORE Processors & minimum 8 GB RAM, The migration details for the servers are given below : 

Servers Impacted: SHIVA.ITSOUL.COM and OWL.ITSOUL.COM

Why the need of Migration ? : As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 3 years running phase. Both of these servers have nearly completed their three years of operations and hence we feel its right time to move them to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards.

Migration Description: During this time we will be migrating the data & sites to a new & powerful server with the following configuration :

Intel Xeon E31230 3.20 Ghz Processors (R) series 
8 GB ECC Ram
2 X 1 TB HDD

1 GBPS Port
 

Time The Migration would start at Morning 8.30 AM GMT 5.30 + (IST) time and would be completed by evening 5:00 PM. 

Migration Date : January 24, 2012 (Tuesday)

Maintenance Impact: As a result of this move, you should expect the sites to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from site to site due to the large number of sites we would be migrating. We would be providing an exact time frame for the migration in next 24 - 72 hours, along with that you'll be required to change the IP's for your DNS Service as these would be changed as well. Please check the instruction set that would be followed in the next mail.

Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.

We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

Warm Regards, 

Team SPANi

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